Terms and condition
Welcome to NativBites.in By using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our site.
1. Acceptance of Terms
By accessing our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using the site on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms. Your continued use of the site signifies your acceptance of these terms.
2. Product Information
At NativBites, we aim to provide accurate descriptions and pricing for our products. However, we do not guarantee that all product information is complete, current, or free from errors. We reserve the right to modify product information, including pricing and availability, at any time without prior notice. We encourage customers to verify details before placing an order.
3. Ordering and Payment
When placing an order, you agree to provide accurate, current, and complete information about yourself and your payment method. We accept various payment methods, and all transactions are processed securely. Your order will be confirmed via email, and payment will be processed upon confirmation. If your payment is declined, we reserve the right to cancel your order.
4. Shipping Policy
We strive to deliver your orders promptly:
- Within Chennai: Orders will typically arrive within 2 business days.
- To Tamil Nadu: Expect delivery within 3-7 business days.
- To Other States: Delivery times are estimated at 5-10 business days.
Shipping charges will be calculated at checkout based on the weight and destination of your order. Please note that delivery times may vary due to unforeseen circumstances, such as weather or shipping delays.
5. Refund Policy
Refunds will only be processed for damaged products. If you receive a damaged item, please notify us within 7 days of delivery. To initiate a refund, contact our customer service team with your order details and a description of the damage. We may request photographs of the damaged item. Approved refunds will be processed back to your original payment method within 5-10 business days. Please note that shipping charges are non-refundable.
6. Intellectual Property
All content on the NativBites website, including text, graphics, logos, and images, is the exclusive property of NativBites and is protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, or use of any content is strictly prohibited. You may not use any content from our website without our prior written consent.
7. Limitation of Liability
NativBites will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses. Your use of the site is at your own risk, and we encourage you to review these terms periodically.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in Chennai.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any changes signifies your acceptance of the updated terms. We encourage you to review these terms regularly for any updates.
10. Contact Us
If you have any questions or concerns regarding these Terms of Service, please feel free to reach out to us:
NativBites
No. 142, Bhuvaneshwari Nagar,
2nd Main Road, Madambakam,
Chennai 600126
Phone: 9659735812
Email: nativbites24@gmail.com
Thank you for choosing NativBites! We appreciate your support and look forward to serving you with the finest snacks and honey.